Career Opportunities
Empowering Our Neighbors. Stabilizing Our Communities.
Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified nonprofit organization with over 30 years of history serving the Queens community. Founded in 1994 in Woodside, NHSQ has grown into an independent 501(c)(3) community development corporation dedicated to revitalizing neighborhoods and expanding access to safe, stable, and affordable housing across the borough.
Our mission is to strengthen neighborhoods and improve the quality of life for residents across Queens by expanding access to safe, stable, and affordable housing and by providing education, resources, and services that promote housing stability, economic opportunity, and long-term community well-being.
We envision a Queens where individuals and families — regardless of income, background, or immigration status — have access to the tools to sustain homeownership or stable tenancy and the opportunity to thrive within strong, inclusive communities.
NHSQ's programs span first-time homebuyer education and HUD-certified counseling, foreclosure prevention and homeowner services, emergency home repair, workforce development, financial coaching, energy efficiency initiatives, and community outreach. To date, we have served over 115,000 individuals, helped more than 810 families achieve homeownership, and facilitated over $50M in affordable financing — reaching 60 ZIP codes across 14 community boards in Queens.
At NHSQ, we are guided by our core values: community-centered service, equity and inclusion, accountability and integrity, collaboration and teamwork, and responsiveness and excellence. In 2025, we moved into La Casita — our first organization-owned property in Elmhurst — marking an exciting new chapter in our growth.
The HUD Certified Housing Counselor coordinates one-on-one counseling sessions to evaluate each client's situation and prescribe the appropriate plan of action. This role supports Queens residents through the homebuying process, foreclosure prevention, tenancy stabilization, and financial capability — while also assisting with marketing and outreach to connect vulnerable community members with NHSQ's services.
- Coordinate and conduct individualized one-on-one counseling sessions for homebuyers, homeowners, and renters
- Assist clients through the process of purchasing a home or preventing foreclosure, establishing permanency and stability
- Provide financial stability and homeownership counseling services as directed by the Program Director
- Support clients navigating foreclosure prevention, tenant rights, rental services, and insurance matters
- Provide post-purchase counseling to ensure clients continue to meet homeownership responsibilities and prevent foreclosure and homelessness
- Provide tenant-related counseling to ensure clients receive appropriate housing assistance
- Support clients navigating financial crises including rent arrears, medical debt, and other housing-related emergencies
- Act as liaison between clients and various service providers including lenders, attorneys, and housing agencies
- Facilitate seminars, workshops, lectures, and classes pertaining to NHSQ programs including homeownership, foreclosure prevention, budgeting, and tenant rights
- Develop curricula and prepare educational materials for clients and staff
- Identify clients who would benefit from NHSQ's services and connect them with appropriate programs
- Assist in developing and actively implementing outreach strategies to identify victims of — or potential victims of — predatory lending and foreclosure
- Conduct community outreach at neighborhood offices, housing fairs, and other community locations
- Communicate regularly with social service agencies, public officials, community groups, and lending institutions to build strong public relationships
- Identify locations where target populations reside; initiate surveys and compile pertinent data
- Provide comprehensive case management services including intake assessment, benefit assessment, goal setting, and long-term case plan development
- Collect budget and financial information from clients and develop systems to support their financial stability
- Conduct timely follow-up with clients to monitor progress toward goals
- Refer clients to internal and external programs based on individual needs including housing stabilization, lending, and workforce development
- Serve as a source of information on budgeting, credit, mortgage products, homeowners' insurance, and foreclosure prevention
- Maintain accurate, up-to-date, and organized client files with current status on all counseling sessions and loan applications
- Prepare regular program-related reports for the Program Director on a daily, weekly, or monthly basis as required
- Disseminate information on a timely basis and keep accurate records of all correspondence
- Enter relevant client and program data into tracking systems in a timely manner
- Make client files and records available upon request for funder review or NHSQ marketing purposes
- Analyze data and make recommendations to management on client needs, market segmentation, and program development
- Attend workshops, regular trainings, and stay current on regulations and issues impacting homebuying and foreclosure prevention
- Stay up to date on NYC tenant issues, NHS programs, and available loan products
- Attend NHSQ staff and team meetings and other meetings as needed
- Participate in NHSQ's mandatory requirements, including examinations, for the position
- Assist on other projects and assignments as needed
- Monday to Friday, 9:00 a.m. – 5:00 p.m.; occasional evenings and weekends required for workshops and events
- Hybrid schedule available — must be able to work in-office at least 3 days per week
- Local travel may be required; occasional out-of-area travel possible
The Financial Capability Advisor plays a vital role in promoting economic stability and financial empowerment for residents of Queens. This position delivers one-on-one financial counseling, group financial education workshops, and housing navigation support to help low- to moderate-income individuals and families overcome financial barriers, build stronger financial foundations, and access affordable housing opportunities. You will be a trusted resource for renters, aspiring homebuyers, and families navigating NYC's complex housing and financial landscape — equipping them with practical tools and personalized guidance to achieve long-term stability and independence.
- Provide individualized, confidential financial counseling sessions focused on budgeting, savings, credit building, debt reduction, and financial goal-setting
- Assess each client's financial health and develop customized action plans tailored to their needs and goals
- Offer guidance and referrals for public assistance programs, banking products, or housing-related financial support when applicable
- Support clients navigating financial crises such as rent arrears, medical debt, and wage garnishments
- Conduct timely follow-up with clients to monitor progress toward their financial action plan goals
- Facilitate group financial education workshops on topics including budgeting and savings, understanding credit, debt management, navigating NYC affordable housing, renters' rights and responsibilities, and planning for homeownership
- Participate in community events, housing fairs, resource fairs, and outreach campaigns to promote NHSQ's Financial Capability services and recruit program participants
- Assist with logistics for workshops and outreach events including registration, materials preparation, and attendance tracking
- Build connections with community-based organizations, schools, tenant associations, and housing developers to strengthen NHSQ's outreach network
- Maintain accurate, timely, and confidential client records in compliance with HUD guidelines, grant requirements, and NHSQ recordkeeping policies
- Collect client outcome data and success stories for program reporting and evaluation
- Contribute to the development and refinement of program tools, client materials, and intake procedures
- Attend staff meetings, internal trainings, and external professional development workshops
- Work closely with NHSQ's housing counselors and other staff to ensure clients receive coordinated, holistic support
- Participate in regular team meetings, trainings, and organizational events including Housing Expos and community initiatives
- Refer clients to internal and external programs based on individual needs including housing stabilization, lending, and workforce development
- Monday to Friday, 9:00 a.m. – 5:00 p.m.; occasional evenings and weekends required for workshops and events
- Hybrid schedule available — must be able to work in-office at least 3 days per week
- Local travel may be required; occasional out-of-area travel possible
Ready to join the NHSQ team?
Submit your cover letter and resume using the link below. Applications are reviewed on a rolling basis — we encourage you to apply early as positions will be filled as soon as the right candidates are found.
NHSQ strongly encourages Section 3 residents and individuals requiring reasonable accommodations to apply. We are an equal opportunity employer and welcome applicants regardless of race, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, or any other protected status.