Career Opportunities
Empowering Our Neighbors. Stabilizing Our Communities.
Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified nonprofit organization with over 30 years of history serving the Queens community. Founded in 1994 in Woodside, NHSQ has grown into an independent 501(c)(3) community development corporation dedicated to revitalizing neighborhoods and expanding access to safe, stable, and affordable housing across the borough.
Our mission is to strengthen neighborhoods and improve the quality of life for residents across Queens by expanding access to safe, stable, and affordable housing and by providing education, resources, and services that promote housing stability, economic opportunity, and long-term community well-being.
We envision a Queens where individuals and families — regardless of income, background, or immigration status — have access to the tools to sustain homeownership or stable tenancy and the opportunity to thrive within strong, inclusive communities.
NHSQ's programs span first-time homebuyer education and HUD-certified counseling, foreclosure prevention and homeowner services, emergency home repair, workforce development, financial coaching, energy efficiency initiatives, and community outreach. To date, we have served over 115,000 individuals, helped more than 810 families achieve homeownership, and facilitated over $50M in affordable financing — reaching 60 ZIP codes across 14 community boards in Queens.
At NHSQ, we are guided by our core values: community-centered service, equity and inclusion, accountability and integrity, collaboration and teamwork, and responsiveness and excellence. In 2025, we moved into La Casita — our first organization-owned property in Elmhurst — marking an exciting new chapter in our growth.
The Office Manager is a cornerstone role at NHSQ, responsible for ensuring the day-to-day operations of the La Casita office and community space run efficiently, safely, and in a manner that reflects the organization's mission. This position balances facilities stewardship, administrative operations, event and community coordination, and executive support. The ideal candidate is highly organized, proactive, and comfortable wearing many hats in a fast-paced nonprofit environment.
- Serve as the primary point of contact for all day-to-day office operations and staff needs
- Manage all vendor relationships including maintenance, IT, cleaning, security, and office supplies
- Monitor service contracts, negotiate renewals, and ensure timely, high-quality service delivery
- Oversee office supplies, procurement, inventory, and equipment maintenance
- Manage front-of-house reception duties including calls, mail, deliveries, and general inquiries
- Support executive-level tasks such as scheduling, document preparation, and internal meeting coordination
- Oversee the upkeep and functionality of the La Casita property and all NHSQ office spaces
- Coordinate routine maintenance, inspections, and preventative care for HVAC, electrical, plumbing, security, and janitorial operations
- Conduct weekly property walk-throughs and maintain corrective action logs
- Track maintenance requests, vendor visits, facility issues, and repair records
- Support property improvement projects including upgrades, renovations, and compliance-driven updates
- Develop working familiarity with facilities management best practices and participate in relevant training
- Maintain organizational compliance with OSHA, FDNY, DOB, DOH, and other applicable local safety standards
- Coordinate regular safety inspections, fire drills, and emergency preparedness activities
- Maintain records for incident reports, insurance documentation, and facility risk assessments
- Ensure staff follow workplace safety protocols and support annual compliance training
- Ensure all event and meeting spaces meet capacity, safety, and accessibility requirements at all times
- Respond to inquiries for event rentals, manage the booking calendar, and conduct site tours for prospective clients
- Lead full-cycle event coordination for internal organizational events and community-facing programs, including room layout and setup, vendor and catering coordination, contracts and rental documentation, AV setup and technology needs, and day-of-event support and breakdown
- Maintain inventory of event supplies and track usage across all events
- Ensure clients and community members receive excellent, mission-consistent customer service
- Support NHSQ's ability to turn around events quickly, including short-notice coordination for elected officials, nonprofit partners, and community stakeholders
- Serve as the internal liaison to IT vendors for equipment troubleshooting, software installations, and system upgrades
- Monitor printers, phones, Wi-Fi networks, and staff workstations for functionality and escalate issues as needed
- Support new hire onboarding by coordinating workspace setup, equipment distribution, and technology access
- Maintain an organized filing system for digital and physical documents
- Prepare letters, memos, meeting minutes, reports, and presentations as needed
- Schedule appointments, reserve meeting rooms, and assist with calendar management for staff
- Support data entry, tracking logs, and updating internal spreadsheets
- Coordinate travel arrangements for staff when required (transportation, lodging, schedules)
- Manage general organizational inboxes and route messages to appropriate team members
- Assist with new hire onboarding logistics including workspace setup, keys, and equipment
- Maintain office-related HR records such as equipment assignment logs and seating charts
- Track attendance sheets and office-related compliance documentation
- Assist with staff training coordination, HR notice distribution, and compliance tasks
- Process office and facility-related invoices, receipts, and payment requests
- Assist with data entry into financial systems and maintain organized financial documentation
- Track petty cash, reimbursements, and procurement logs
- Prepare vendor packets, W-9s, purchase orders, and contract files
- Collaborate with the Finance team to reconcile office and property expenses on a monthly basis
- Monday to Friday, 9:00 a.m. – 5:00 p.m.; occasional evenings and weekends required for workshops and events
- On-site presence at La Casita (94-33 Corona Ave., Elmhurst, NY) required — this is a fully in-person role
- Local travel may be required; occasional out-of-area travel possible
The Financial Capability Advisor plays a vital role in promoting economic stability and financial empowerment for residents of Queens. This position delivers one-on-one financial counseling, group financial education workshops, and housing navigation support to help low- to moderate-income individuals and families overcome financial barriers, build stronger financial foundations, and access affordable housing opportunities. You will be a trusted resource for renters, aspiring homebuyers, and families navigating NYC's complex housing and financial landscape — equipping them with practical tools and personalized guidance to achieve long-term stability and independence.
- Provide individualized, confidential financial counseling sessions focused on budgeting, savings, credit building, debt reduction, and financial goal-setting
- Assess each client's financial health and develop customized action plans tailored to their needs and goals
- Offer guidance and referrals for public assistance programs, banking products, or housing-related financial support when applicable
- Support clients navigating financial crises such as rent arrears, medical debt, and wage garnishments
- Conduct timely follow-up with clients to monitor progress toward their financial action plan goals
- Facilitate group financial education workshops on topics including budgeting and savings, understanding credit, debt management, navigating NYC affordable housing, renters' rights and responsibilities, and planning for homeownership
- Participate in community events, housing fairs, resource fairs, and outreach campaigns to promote NHSQ's Financial Capability services and recruit program participants
- Assist with logistics for workshops and outreach events including registration, materials preparation, and attendance tracking
- Build connections with community-based organizations, schools, tenant associations, and housing developers to strengthen NHSQ's outreach network
- Maintain accurate, timely, and confidential client records in compliance with HUD guidelines, grant requirements, and NHSQ recordkeeping policies
- Collect client outcome data and success stories for program reporting and evaluation
- Contribute to the development and refinement of program tools, client materials, and intake procedures
- Attend staff meetings, internal trainings, and external professional development workshops
- Work closely with NHSQ's housing counselors and other staff to ensure clients receive coordinated, holistic support
- Participate in regular team meetings, trainings, and organizational events including Housing Expos and community initiatives
- Refer clients to internal and external programs based on individual needs including housing stabilization, lending, and workforce development
- Monday to Friday, 9:00 a.m. – 5:00 p.m.; occasional evenings and weekends required for workshops and events
- Hybrid schedule available — must be able to work in-office at least 3 days per week
- Local travel may be required; occasional out-of-area travel possible
Ready to join the NHSQ team?
Submit your cover letter and resume using the link below. Applications are reviewed on a rolling basis — we encourage you to apply early as positions will be filled as soon as the right candidates are found.
NHSQ strongly encourages Section 3 residents and individuals requiring reasonable accommodations to apply. We are an equal opportunity employer and welcome applicants regardless of race, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, or any other protected status.